Refund policy

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds/ Replacements
Less than 1% of our shipments get damaged during shipping, but If a bottle breaks during shipping, please email us immediately at DuncanBlount@gmail.com with pictures of the shipping label/package along with a picture of the broken bottle(s). We will happily replace your bottles or refund your order.

100% MONEY BACK GUARANTEE

If you are not satisfied with your spicy purchase, I guarantee that we will speak to you on the phone and make it right. If the only solution is to return your money due to dissatisfaction with the product (which has never happened) then I'll give you a 100% refund on your purchase.

Non-returnable items
Our sauces are considered perishable goods and cannot be returned. Please get in touch if you have questions or concerns about your specific item.

 

Do you have any other return related questions? Please call 310-504-4347 or email DuncanBlount@gmail.com